Frequently Asked Question
Welcome to GAARIX.PK – The X Factor for Your Car. Below you’ll find answers to some of the most common questions about our products, orders, shipping, returns, and customer support.
How can I contact customer support?
Our support team is always ready to assist you.
Phone: 042-36283300
WhatsApp: 0321-5308800
Email: gaarix.pk@gmail.com
You can also connect with us through our social media channels for product inquiries, order updates, and support.
What is your return and exchange policy?
Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, you may request a return or exchange according to our Return & Exchange Policy.
For complete details, please visit our Return Policy page.
What payment methods do you accept?
We currently offer the following payment options:
- Cash on Delivery (COD)
- Bank Transfer
- Online Payment (where applicable)
Can I change or cancel my order after it has been placed?
Yes. If you need to modify or cancel your order, please contact our customer support team within 24 hours of placing your order.
Submit a Request
Need help with an order, return, exchange, or product inquiry? Submit your request and our team will get back to you as soon as possible.
Send a Message
Have a question about car accessories, compatibility, shipping, or installation? Send us a message and our experts will assist you.
Trusted experience
Thousands of car enthusiasts trust GAARIX.PK for premium automotive accessories, reliable support, and nationwide delivery across Pakistan.
Have Questions? We've Got Answers.
Shipping charges may vary depending on the product size, weight, and delivery location. We also offer free delivery on selected products across Pakistan.
We deliver nationwide across Pakistan.
Estimated Delivery Time:
- Lahore: 1–2 Working Days
- Major Cities: 2–4 Working Days
- Other Areas: 3–5 Working Days
Delivery times may vary during holidays or peak seasons.
Once your order has been dispatched, you will receive tracking details via WhatsApp, SMS, or email, allowing you to monitor your shipment in real time.
To initiate a return or exchange:
- Contact our customer support team within 24 hours of receiving your order.
- Share your order number and product photos.
- Our team will guide you through the return process.
Return requests are usually reviewed within 1–3 business days.
Once approved, replacement products may take 5–10 working days depending on availability and location.
If you receive:
- A damaged product
- A defective product
- An incorrect product
GAARIX.PK will cover the return shipping cost.
For returns due to change of mind or incorrect ordering, return shipping charges will be the customer’s responsibility.
Yes, you can visit our showroom in Lahore.
GAARIX.PK
10 Montgomery Road, Haji Saleem Market, Lahore, Pakistan
Our team will be happy to assist you with product selection and installation guidance.
Yes. You may choose Store Pickup from our Lahore outlet.
Please inform our customer support team before visiting so your order can be prepared for collection.
We value customer feedback.
You can leave a review:
- On the product page of our website
- On our Google Business Profile
- On our social media pages
Your reviews help us improve and assist other customers in making informed decisions.
If you receive a damaged, defective, or non-functional product, please contact our support team within 24 hours of delivery.
We will investigate the issue and arrange a replacement or suitable resolution.
Yes, delivery address modifications may be possible if the shipment has not reached the final delivery stage.
Please contact customer support immediately for assistance.
You can apply your discount or promo code during checkout.
Simply enter the code in the Coupon Code field and click Apply before completing your order.
GAARIX.PK specializes in premium automotive accessories, including:
- 11D Car Mats
- TPE Car Mats
- Latex Rubber Mats
- Car Care Products
- Paint Protection Film (PPF)
- LED Lights
- Spoilers
- Microfiber Towels
- Car Perfumes
- Interior & Exterior Accessories
We continuously expand our product range to bring the best automotive upgrades to our customers.
✔ Premium Quality Products
✔ Nationwide Delivery Across Pakistan
✔ Competitive Prices
✔ Secure Shopping Experience
✔ Dedicated Customer Support
✔ Trusted Automotive Accessories Store
GAARIX.PK – The X Factor for Your Car.
Disclaimer
GAARIX.PK reserves the right to update, modify, or revise its policies, terms, conditions, pricing, and procedures at any time without prior notice.
